Introduction
Technology-based businesses often operate in high-risk, high-investment environments. When sales projections fall short, even small loans can become burdensome. This case involved a tech hardware business that defaulted on a Rs. 40,604 loan due to delayed order executions and constrained cash flows. Rather than pursue costly litigation, the lender opted for PrivateCourt’s neutral ADR platform—resulting in a one-time, enforceable repayment solution. The success of this case reinforces PrivateCourt’s capability to resolve even small-ticket disputes with big efficiency.
Dispute Snapshot
The borrower, running a regional tech supply operation, had availed of the loan to procure networking equipment and fulfill mid-scale government supply orders. Delays in project approvals and receivables led to a bottleneck in the business’s financial cycle. Despite initial responsiveness, the borrower failed to adhere to the payment schedule. When repayment ceased entirely, and reminders remained unacknowledged, the lender decided to initiate resolution through PrivateCourt’s ADR facilitation.
The Journey to Default
Initially optimistic, the borrower ran into operational delays that deferred expected revenue. With interest accruing and obligations stacking up, financial pressure mounted. Repeated telephonic and email follow-ups did not result in any binding response. As a structured and legally compliant option, PrivateCourt’s digital ADR platform was activated. The neutrality and technological efficiency of the process encouraged the borrower to re-engage. Through mediated dialogue, a final proposal was offered and accepted: one-time closure of dues before a fixed date. This created legal clarity and reduced operational risk for both parties.
Timeline of Key Events
| Date | Event |
|---|---|
| Late 2024 | Loan Disbursed |
| Early 2025 | Repayment Irregularities Noted |
| May 2025 | PrivateCourt Mediation Initiated |
| 21 May 2025 | Final Agreement Signed |
Documentation and Submissions
- Signed loan agreement and disbursal summary
- Detailed account statement with due breakdown
- System-generated reminder and notice records
- ADR participation consent by both parties
- Final settlement proposal signed digitally
The ADR Process Facilitated by PrivateCourt
PrivateCourt facilitated digital mediation through its secure platform. The borrower participated via video call and acknowledged the outstanding dues. A one-time repayment amount of Rs. 40,604 was mutually agreed upon, with the full amount to be cleared by 19 June 2025. An interest clause of 18% was embedded for enforcement in case of breach. The terms were formally recorded, with both parties signing the settlement digitally through PrivateCourt’s platform.
Final Award (Dated: 21 May 2025)
- Settlement Amount: Rs. 40,604/-
- Payment Deadline: 19 June 2025
- Breach Clause: Entire original claim revives with 18% interest if unpaid
Final Insights
This case highlights how even modest loan defaults can lead to unnecessary strain unless resolved with speed and neutrality. PrivateCourt’s platform provided the borrower a chance to recover credibility and the lender a secure legal pathway to closure. The fully online process ensured compliance, minimal delay, and zero disruption to business continuity. PrivateCourt's role remains vital in providing enforceable ADR solutions that work across sectors and scales.
keywords: Loan Default, PrivateCourt, ADR, Tech Equipment, One-Time Settlement, ODR Platform, Digital Mediation