Timely Intervention Matters Address disputes promptly. The sooner you engage in ADR, the greater the chance of finding a resolution before tensions escalate. Early intervention can save time, costs, and relationships.
These rules are formulated to resolve civil and commercial disputes between the parties by Mediation in a fair, efficient, harmonious and cost-effective manner.
Any civil and commercial dispute between natural persons, legal entities and unincorporated organisations as equal parties may be submitted to PDR ORGANIZATION PRIVATE LIMITED for Mediation.
Where the parties have agreed to refer their dispute to PDR ORGANIZATION PRIVATE LIMITED for Mediation, they shall be deemed to have agreed to mediation in accordance with these Rules.
Where the parties agree to refer their dispute to Mediation under these Rules, they shall be deemed to have agreed to have the Mediation procedure administered by PDR ORGANIZATION PRIVATE LIMITED.
Where the parties have agreed otherwise and with the approval of PDR ORGANIZATION PRIVATE LIMITED, the parties’ agreement shall prevail.
Mediation shall follow the Principle of Voluntary Participation by the parties.
The Mediator shall conduct mediation fairly. The Mediator shall not represent either party and shall remain independent and impartial and treat the parties equally.
The Mediator shall cooperate closely and diligently carry out his/her duties as a mediator. The Mediator shall not be negligent or inefficient.
The Mediator shall actively facilitate the communication and negotiation between the parties and assist them in reaching a Settlement Agreement.
The parties may unilaterally or jointly apply to PDR ORGANIZATION PRIVATE LIMITED for Mediation, with or without a Mediation Agreement previously concluded between the parties. The Mediation proceedings shall commence on the day when PDR ORGANIZATION PRIVATE LIMITED receives a Request for Mediation.
When applying for Mediation under these Rules, any party or parties shall:
The parties’ agreement to refer their dispute for Mediation in accordance with these Rules or by PDR ORGANIZATION PRIVATE LIMITED (if any) shall be enclosed with the Request for Mediation along with the evidence and other documents upon which the requests are based. The party applying for Mediation may declare in writing that part or all of its evidence and other supporting documents be accessible to the Mediator only.
Upon receipt of a Request for Mediation and its attachments, together with the identification documents of the parties, if PDR ORGANIZATION PRIVATE LIMITED finds, after examination, the formalities required for the Mediation application to be complete, it shall accept the request and send a Notice of Mediation to both parties together with a copy of these Rules and the Panel of Mediators.
Where after examination, PDR ORGANIZATION PRIVATE LIMITED finds the formalities required for the Mediation application to be incomplete, it may request the applying party or parties to complete or amend them within a specified time period.
After PDR ORGANIZATION PRIVATE LIMITED accepts a case, it shall designate a Case Manager (CM) to assist with the procedural administration of the Mediation.
The other party shall, within 15 days from the date of receipt of the Notice for Mediation, confirm in writing whether it agrees or declines to participate in the Mediation proceedings unless both parties have jointly applied for Mediation. Where the other party does have difficulty in giving its reply within the said time period, it may apply for an extension before the deadline.
If the other party expressly declines to participate in the Mediation proceedings or fails to give any response within the specified time period, the Mediation proceedings shall terminate.
Where the other party confirms in writing its participation in the Mediation after the specified deadline, the Mediation proceedings may continue with the consent of the party applying for Mediation.
Where the other party confirms in writing to participate in the Mediation proceedings, all parties may, with the assistance of PDR ORGANIZATION PRIVATE LIMITED, reach a consensus on matters such as the method of payment and the allocation of the mediation fee advance between the parties, the number of mediators and the approach of appointment and the place of mediation.
Where the parties fail to agree on the method and allocation of the advance payment, all parties shall prepay an equal proportion of the mediation fee.
Where a party agrees to participate in the Mediation but refuses to prepay its proportion of the mediation fee, the other party or parties may prepay all the mediation fee.
The other party shall, within 20 days from the date of giving its written confirmation to participate in the Mediation proceedings, submit its reply (if any) in writing to the Request for Mediation as well as the facts and reasons. It may declare in writing that part or all of its evidence and other supporting documents be accessible to the Mediator only.
The parties shall make their submissions in triplicate. Where there are more than two parties or more than one Mediator, additional copies shall be provided accordingly.
The parties may agree on the number of Mediators and the approach of mediator appointment. Unless otherwise agreed by the parties, the Mediation proceedings shall be conducted by a sole mediator.
The parties may jointly nominate a Mediator, exclusively from PDR ORGANIZATION PRIVATE LIMITED’s Panel of Mediators.
Within 10 days from the date of the other party’s confirmation to participate in the Mediation, or within 10 days from the date of receipt of the Notice for Mediation in the case of a joint application by all the parties, the parties shall notify PDR ORGANIZATION PRIVATE LIMITED of their joint nomination of the Mediator in writing or entrust PDR ORGANIZATION PRIVATE LIMITED to appoint a Mediator for them.
Where the parties fail to jointly nominate or jointly entrust PDR ORGANIZATION PRIVATE LIMITED to appoint a Mediator or fail to nominate a Mediator in accordance with their agreed approach within their agreed time period, PDR ORGANIZATION PRIVATE LIMITED shall appoint the Mediator for the parties.
If either party, within 10 days upon receipt of the Notice of the Mediator Appointment, raises any written objection to PDR ORGANIZATION PRIVATE LIMITED-appointed Mediator with reasons stated, PDR ORGANIZATION PRIVATE LIMITED may appoint another Mediator.
The Mediator shall confirm whether to accept the nomination or appointment within 10 days upon receipt of the Notice of Nomination or Appointment from PDR ORGANIZATION PRIVATE LIMITED.
If the Mediator declines the nomination or appointment or fails to reply within the above time period, a new Mediator shall be nominated or appointed according to the same procedure that applied to the nomination or appointment of the previous Mediator.
Within 10 days of acceptance of the nomination or appointment, the Mediator shall sign a Declaration of Independence and Impartiality and shall disclose in writing if there exist any circumstances likely to give rise to justifiable doubts as to his/her impartiality or independence. If circumstances that need to be disclosed arise during the Mediation proceedings, the Mediator shall disclose such circumstances to the parties without undue delay. After the disclosure, with the approval of all parties, the Mediator may continue to carry out his/her duties to mediate.
If it is unfeasible or inappropriate for a Mediator to continue to fulfill his/her duties as a Mediator, a new Mediator shall be determined according to Article 12 of these Rules unless the parties have agreed otherwise.
Unless otherwise agreed by the parties, Mediation shall be conducted in camera with no written record of the mediation process.
Unless otherwise agreed by the parties or stipulated in the relevant law or administrative regulations, the Mediator(s), the parties and their authorised representatives, other participants to the Mediation proceedings, and the staff members of PDR ORGANIZATION PRIVATE LIMITED shall not disclose to any outsider any substantive or procedural matters relating to the case.
Unless otherwise agreed by the parties, a Mediator may conduct the Mediation in any way he or she deems appropriate, including but not limited to:
Unless otherwise agreed by the parties, the Mediation proceeding shall be conducted Electronically through e-mail and video hearing.
Where the parties have agreed on the place of Mediation, the parties’ agreement shall prevail. Absence of such agreement, the Mediation shall be conducted in Mumbai at the Arbitration Centre of PDR ORGANIZATION PRIVATE LIMITED. If necessary, with the approval of PDR ORGANIZATION PRIVATE LIMITED, the Mediation may be conducted in other places as well.
The parties may reach a Settlement Agreement by themselves or with the assistance of the Mediator(s) at any stage of the Mediation proceedings. The Settlement Agreement shall, inter alia, include:
After all the parties and the Mediator(s) have signed and/or stamped the Settlement Agreement, PDR ORGANIZATION PRIVATE LIMITED shall affix its seal on such agreement. The Settlement Agreement is binding upon all the parties.
The parties shall comply with and carry out the Settlement Agreement in good faith.
The parties may reach a Settlement Agreement on part of the Mediation requests.
The parties shall pay the Mediation fee according to the relevant provisions of these Rules and the Fee Schedule. The Fee Schedule shall form a part of these Rules.
The Mediation fee is composed of the Registration fee, the Administrative fee and the Mediator’s fee. PDR ORGANIZATION PRIVATE LIMITED may also charge the parties for other additional and reasonable actual expenses, including but not limited to the travel and accommodation expenses of the Mediator(s) and the Case Manager incurred in conducting the Mediation at a place other than the arbitration center of PDR ORGANIZATION PRIVATE LIMITED or for on-site examination, as well as the costs and expenses of the expert or appraiser appointed by the Mediator(s).
Unless otherwise stipulated in these Rules or agreed by the parties, the aforesaid fees shall be borne by the parties on an equal basis.
Where the parties and the Mediator(s) have reached a special agreement on the Mediator’s fee, their agreement shall prevail.
Neither party may invoke any statement, view, opinion or proposal by the other party or by the Mediator(s) in the process of Mediation as grounds for any claim, defence or counterclaim in any arbitral proceedings, judicial proceedings or any other proceedings for the same or relevant dispute.
Either party may, based on the arbitration clause contained in the Settlement Agreement or concluded between the parties separately, request PDR ORGANIZATION PRIVATE LIMITED to render an arbitral award in accordance with the terms of the Settlement Agreement pursuant to the relevant provisions of its Arbitration Rules.
Where the parties, pursuant to the relevant provision of PDR ORGANIZATION PRIVATE LIMITED’s Arbitration Rules, request an independent Mediation to be conducted by a Mediator different from the members of the arbitral tribunal during the arbitral proceedings of a PDR ORGANIZATION PRIVATE LIMITED’s case, PDR ORGANIZATION PRIVATE LIMITED shall provide the corresponding Mediation service.
PDR ORGANIZATION PRIVATE LIMITED may provide the corresponding Mediation service with the entrustment or appointment by a court of law.
PDR ORGANIZATION PRIVATE LIMITED may provide the corresponding services upon a request to appoint a Mediator and/or to provide other support services.
These Rules shall be interpreted by PDR ORGANIZATION PRIVATE LIMITED.
These Rules shall be effective as of July ___, 2020.