Timely Intervention Matters Address disputes promptly. The sooner you engage in ADR, the greater the chance of finding a resolution before tensions escalate. Early intervention can save time, costs, and relationships.
In a small yet significant dispute, a computer hardware manufacturer, referred to as the Claimant, located in Hyderabad, found themselves entangled in a non-payment issue with a business individual, the Respondent, from Ananthapuramu, Andhra Pradesh.
The dispute arose due to the non-payment of a sum amounting to Rs. 20,000/-, which the Respondent owed to the Claimant. As efforts to resolve the matter independently failed, both parties decided to seek the assistance of PrivateCourt
for its expertise in settling conflicts efficiently and fairly. PrivateCourt, acting as the Conciliator in this case, initiated the process to bring about a resolution that would satisfy both parties involved.
The dispute between the Claimant and the Respondent emerged from a financial disagreement regarding the non-payment of Rs. 20,000/-. The Claimant, a medium-sized computer hardware manufacturer based in Hyderabad, had supplied goods to the Respondent as part of a business transaction. However, the Respondent failed to fulfill their payment obligation within the agreed-upon timeframe. This resulted in a strained business relationship and prompted the Claimant to seek legal recourse. The Claimant contended that the non-payment by the Respondent had caused financial hardship and breached the terms of their agreement. On the other hand, the Respondent argued that the goods supplied were of subpar quality, justifying their delay in payment. Both parties held steadfast to their positions, leading to an impasse that required the intervention of PrivateCourt to resolve the matter in an impartial manner.
PrivateCourt, equipped with its team of experienced professionals, promptly took charge of the case. The Conciliator initiated the proceedings by sending a notice to both the Claimant and the Respondent, outlining the details of the dispute and requesting relevant documents to facilitate a fair assessment of the situation. The PrivateCourt team meticulously vetted the documents submitted, ensuring compliance with established protocols and maintaining an unbiased approach throughout the process. In adherence to the Notice of Conciliation, the Conciliator scheduled a conciliation session via Zoom and audio conference calls, providing a convenient platform for both parties to engage in constructive discussions aimed at an amicable settlement.
Notably, the Respondent expressed willingness to resolve the dispute amicably, which they promptly communicated to PrivateCourt.
Following the positive discussion between the Claimant and the Respondent, a settlement agreement was drafted under the supervision of PrivateCourt. The Respondent agreed to pay the disputed amount of Rs. 20,000/- to the Claimant on or before 31st May 2023.
To facilitate timely payments, the settlement agreement specified a payment schedule:
In the event of any future claims or disputes arising from the settlement agreement, both parties agreed to resolve them through e-arbitration as per the rules of PrivateCourt. This provision aimed to ensure a swift and impartial resolution, maintaining the integrity of the settlement agreement.
Through its structured and unbiased approach, PrivateCourt successfully facilitated the amicable settlement of a non-payment issue between a computer hardware manufacturer and a business individual. The involvement of PrivateCourt not only saved the parties involved the time and expenses associated with a protracted legal battle but also ensured a fair resolution that satisfied both the Claimant and the Respondent.
